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Last night an issue struck 3,000 customers who pre-ordered BioShock Infinite at Best Buy, effectively canceling their orders, Side Questing reports. The glitch hit pre-orders for both PS3 and Xbox 360, and predominantly online transactions.
It's a fixable problem; Best Buy asks anyone who pre-ordered to check their emails and call customer service if their order is canceled. Best Buy offers a $10 gift card to each affected customer, so make sure to ask for that if you run into the problem. After your heart settles back into a normal rhythm and you stop screaming about how you'll miss all the sweet Sky-Hook action this March, of course.
